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Frequently Asked Questions

What is Manzzil?

Manzzil is a platform that strives to create a strong community by connecting homeowners with home professionals. Additionally, it provides valuable resources to enhance the overall home improvement experience.

Is Manzzil free to use?

Certainly! Manzzil is free for home professionals to sign up, create a profile, and showcase their services and previous work. If you’re a home professional looking to connect with potential clients, signing up with Manzzil can be a great way to expand your business and reach new customers.

I'm part of a larger business or franchise. Whose name and information should be on the account?

Our recommendation is for the individual who has ownership or authorization to represent the business or franchise to create an account using their own information.

How important is it to complete my profile information?

Your professional profile is crucial to make a strong impression on potential customers. When they search for professionals, your profile appears along with others, so it’s important to stand out from the crowd. Consider your profile as your storefront on a bustling street, where you need to grab customers’ attention.

To create a lasting impression, introduce yourself and highlight why you’re the best fit for the job. Showcase your previous work through engaging project photos and request reviews to demonstrate your customer satisfaction record. A well-crafted profile can have a significant impact on attracting customers.

Why are high-quality images important for showcasing home professionals' work?

Good quality images can significantly increase engagement and drive conversions on your profile. High-quality images have been proven to capture the attention of website visitors and keep them engaged for longer periods. They also create a sense of professionalism and credibility, which can help establish trust with potential clients.

Here are a few tips on how to upload good quality images:
Use a high-quality camera or smartphone camera with a resolution of at least 1080p.
Take pictures in natural lighting and avoid using a flash if possible.
Take pictures from multiple angles to provide a comprehensive view of the project.
Edit images before uploading to adjust brightness, contrast, and color to ensure they accurately represent the work.
Ensure that the images meet the website’s size, format and resolution requirements to avoid pixelation or distortion.

Why are some of my uploaded photos getting removed?

This almost never happens, but on very rare occasions when it does, it could be for the reason that the uploaded images do not comply with Manzzil’s Acceptable Usage Policy. In the event that this happens to you and you would like to know more, please reach out to us at help@manzzil.com.

How to ask for reviews?

Reviews can be the first thing that potential customers look for when they visit your profile. In addition, having a greater number of positive reviews can improve your ranking on the professional directory. That’s why when you join Manzzil, we request that you obtain at least one review before you start engaging with customers. To obtain more reviews, you can either share a link to your profile with your clients or partners or use the Review Invite feature on your profile page.

How to handle negative reviews?

Although it’s natural to want to avoid negative reviews, they can sometimes happen despite your best efforts. However, receiving criticism doesn’t have to be a wholly negative experience. In fact, it can be an opportunity to showcase your professionalism.

Even if you disagree with the review, it’s important to approach it calmly and respond to it in a professional and respectful manner. Stick to the facts and avoid getting defensive or confrontational. By doing so, you’ll not only show the reviewer that you’re taking their feedback seriously, but you’ll also show other potential customers that you value their opinions and are open to constructive criticism. Ultimately, this will help you build trust and establish a positive reputation for your business.

Can I message other users to advertise my business on Manzzil?

Sending messages or leaving comments to other users for the purpose of advertising your business is strictly prohibited on this platform. Such behavior may be considered spamming and could result in the permanent termination of your account. Interested in promoting your business on Manzzil, contact us on advertisement@manzzil.com

Does Manzzil sell or share my personal information?

Manzzil does not sell, rent, or trade your email address or any other personal information. We respect your privacy and take the responsibility of protecting the information that you share with us very seriously. View our complete privacy policy and let us know if you have any questions or concerns.

How do I contact the Manzzil support team?

To reach Manzzil service support, email help@manzzil.com or contact us.

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