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FAQs For Professionals

What is Manzzil?

Manzzil is a platform that strives to create a strong community by connecting homeowners with home professionals. Additionally, it provides valuable resources to enhance the overall home improvement experience.

Is Manzzil free to use?

Certainly! Manzzil is free for home professionals to sign up, create a profile, and showcase their services and previous work. If you’re a home professional looking to connect with potential clients, signing up with Manzzil can be a great way to expand your business and reach new customers.

Do listed professionals work for Manzzil?

At Manzzil, we don’t employ the listed home professionals. Therefore, we recommend that you conduct your own due diligence by running background checks, reviewing feedback from other customers, and examining the licenses and past projects of the professional(s) you intend to hire.

What to consider before hiring a professional?

Here are some typical things to consider before hiring a home professional:

  • Experience and expertise: Look for a professional with a proven track record of successfully completing projects similar to the one you need help with.
  • Licensing and insurance: Ensure that the professional has the necessary licenses and insurance coverage to work in your area and that they are up to date.
  • References and reviews: Check for reviews from previous clients and ask for references from the professional.
  • Communication skills: Look for a professional who is easy to communicate with and promptly responds to your inquiries.
  • Cost and budget: Get multiple quotes from different professionals and ensure that the pricing is within your budget. Make sure you discuss how to handle potential cost overruns.
  • Timeline: Discuss the expected timeline for the project and ensure that it aligns with your schedule and needs.
  • Contracts and agreements: Make sure that you have a written contract or agreement that clearly outlines the scope of work, timelines, and costs.

Why are high-quality images important for showcasing home professionals' work?

Good quality images can significantly increase engagement and drive conversions on your profile. High-quality images have been proven to capture the attention of website visitors and keep them engaged for longer periods. They also create a sense of professionalism and credibility, which can help establish trust with potential clients.

Here are a few tips on how to upload good quality images:

  • Use a high-quality camera or smartphone camera with a resolution of at least 1080p
  • Take pictures in natural lighting and avoid using a flash if possible.
  • Take pictures from multiple angles to provide a comprehensive view of the project.
  • Edit images before uploading to adjust brightness, contrast, and color to ensure they accurately represent the work.
  • Ensure that the images meet the website’s size, format and resolution requirements to avoid pixelation or distortion.

Can I write a review without joining Manzzil?

In order to write a review, it is necessary to have a Manzzil account. If a professional has sent you a link to review their work, you will be asked to provide some basic information to register your account before submitting your review. For additional information on how to provide a review, please refer to our review policy.

Does Manzzil sell or share my personal information?

Manzzil does not sell, rent, or trade your email address or any other personal information. We respect your privacy and take the responsibility of protecting the information that you share with us very seriously. View our complete privacy policy and let us know if you have any questions or concerns.

How to handle negative reviews?

Although it’s natural to want to avoid negative reviews, they can sometimes happen despite your best efforts. However, receiving criticism doesn’t have to be a wholly negative experience. In fact, it can be an opportunity to showcase your professionalism.

Even if you disagree with the review, it’s important to approach it calmly and respond to it in a professional and respectful manner. Stick to the facts and avoid getting defensive or confrontational. By doing so, you’ll not only show the reviewer that you’re taking their feedback seriously, but you’ll also show other potential customers that you value their opinions and are open to constructive criticism. Ultimately, this will help you build trust and establish a positive reputation for your business.

How do I contact the Manzzil support team?

To reach Manzzil service support, email help@manzzil.com or contact us.

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